SHIPMENT VIA POS MALAYSIA BERHAD
- The Shipping rates depending on the total weight of the products ordered and your location.
- Please note that the TOTAL PAYMENT incurred will include the shipping rates.
- Please click EMS SCHEDULE OF CHARGES for more information of overseas shipping.
- Domestic shipping, estimated transit time 1-5 business days - according to your location.
- Overseas shipping, estimated transit time 5-14 business days - according to your location.
- Please click TRACK & TRACE if you would like to know the delivery status.
Note;
* We would recommend you to use Pos Laju, is more secure and it's recorded received.
* Please make sure someone are available during delivery, anyone can claim it.
* We DO NOT guarantee if the item missing or stolen by someone.
RETURN POLICY
All sales are final there will be no refund. However, if the item/s are defective or damaged, due to our fault or during shipment, we will exchange it with a new item or if there is no more stock available for that particular item/s, we will refund your money or substitude it with another product (with equivalent price) of your choice. However we need you to courier to us back the damaged item before we can exchange the item or refund your money. You need to inform us via email or sms and return the damaged product not more than seven (7) business days after receiving your order. We will contact you on the details of the return of the damaged item.
